Adobe Digital Models is really a free program produced by Adobe to be used with PDF and EPUB e-books which are protected by Adobe’s DRM. A part of my work involves supplying some tech support team for customers who encounter errors out of this program. Since I Have aren’t effective directly for Adobe, I have needed to develop my very own methods to these errors.
This specific error is frustrating for e-book customers since the error does not give any hints in regards to what the issue really is. The entire text of error message is comparable to this (depending on your pc):
IOError on local file open
Path: (this varies with respect to the folder names inside your computer)
Event Detail: Error #2038 — finish —
With time I have had the opportunity to recognize three possible methods to this error. Sometimes none of those three will solve it for any user, however these options take proper care of nearly all cases.
A) The e-book continues to be taken off your “My Digital Models” folder.
Note: Just take this course of action if you are in a position to re-download the e-book in the store in which you purchased. If you are unsure, login for your requirements at this store to ascertain if you’ve additional downloads readily available for the e-book. If that’s not proven, refer to them as to discover.
1. Remove the e-book in the Library. This can take away the bad file path that Adobe Digital Models is applying to search for the e-book.
In Adobe Digital Models, make certain you’re in the Library view. To make certain that you simply care, click on the Library button that appears like three books. This is incorporated in the top-left part of the screen.
Next, click on the e-book you need to remove. You need to visit a small arrow appear alongside it. Click that arrow, after which click Remove.
2. Re-download the e-book in the website in which you purchased.
B) Non-British figures.
Adobe Digital Models will sometimes not function properly in case your primary hard disk title or any other similar folders have non-British figures. Should you remove individuals figures, this program should behave normally. I suggest checking both filenames and also the “title” from the hard disk or computer, for example “Bob’s Computer”.
C) Adobe Digital Models have to be reinstalled.
Sometimes Adobe Digital Models just must be reinstalled. First un-install it out of your computer. Then, do the installation again from Adobe’s website. ()
I really hope these details continues to be useful for you personally. The program functions normally a lot of the time, but any software might have intermittent trouble. Best of luck!
About the writer: Jared Scott has over 10 years experience employed in the e-book and eReader industry. His blog is up-to-date regularly with educational posts relevant to e-book software. For additional assist with Adobe Digital Models, take a look at his category.